Supported Versions

Corporate 057

Product Support

To ensure the best product experience and best service, we encourage our clients to keep their systems up to date. Please note the following:

  • Mainstream support for Prophet 2021 Q2 will cease on 30 September 2024

Note: While FIS generally endeavours to follow the support plans on this web page, all time plans, in particular release dates and end of support times, indicated here are indicative only and FIS reserves the right to change these plans at any time without notice to clients. Binding end of support times for versions of our solutions are normally set out in the license and support contracts with our clients or can be agreed separately upon request.

Prophet Version Support Information:

PP / PE Version        Release Date         End of Support   
2021 Q2 30 June 2021 September 2024
2022 Q1 31 March 2022  
2023 Q2 7 June 2023  
2024 Q3 September 2024  

This includes Glean, DCS, PRD, PP & PE API, PQA and Excel Reporting.  

SQL Connector Version Support Information:

IDR Version Release Date End of Support
2021 Q2 30 June 2021 31 March 2024
2022 Q1 31 March 2022 September 2024
2022 Q2 30 June 2022  
2023 Q2 7 June 2023  
2024 Q3 September 2024  

Process Manager Version Support Information:

PCC Version Release Date End of Support
2021 Q2 20 July 2021 September 2024
2022 Q1 12 May 2022  
2023 Q2 7 June 2023  
2024 Q3 September 2024  

Prophet Orchestrator Support Information:

PO Version Release Date End of Support
2022 Q3 29 July 2022  
2023 Q2 7 June 2023  
2024 Q3 September 2024