Supported Versions

Corporate 057

Product Support

To ensure the best product experience and best service, we encourage our clients to keep their systems up to date. Please note the following:

  • Mainstream support for Prophet 2018 Q3 ceased on 1 July 2021

Note: While FIS generally endeavours to follow the support plans on this web page, all time plans, in particular release dates and end of support times, indicated here are indicative only and FIS reserves the right to change these plans at any time without notice to clients. Binding end of support times for versions of our solutions are normally set out in the license and support contracts with our clients or can be agreed separately upon request.

Prophet Version Support Information:

PP / PE Version        Release Date         End of Support   
2018 Q3 31 July 2018 Out of Support
2019 Q2 12 July 2019 1 June 2022
2020 Q2 29 May 2020 1 July 2023
2021 Q2 30 June 2021 March 2024
2022 Q1 March 2022  

This includes Glean, DCS, PRD, PP & PE API, PQA and Excel Reporting.  

IDR Version Support Information:

IDR Version Release Date End of Support
1.4.2 27 March 2017 Out of Support
2018 Q4 31 December 2018 1 March 2022
2020 Q1 28 February 2020 1 June 2022
2020 Q2 15 June 2020 1 July 2023
2020 Q2 SP1  22 January 2021 1 July 2023
2021 Q2 30 June 2021 March 2024
2022 Q1 March 2022  

PCC Version Support Information:

PCC Version Release Date End of Support
2018 Q4 21 December 2018 Out of Support
2019 Q2 21 June 2019 1 April 2022
2019 Q2 SP1 30 September 2019 1 April 2022
2020 Q1 3 April 2020 1 June 2022
2020 Q2 15 June 2020 1 July 2023
2020 Q2 SP1  11 September 2020 1 July 2023
2021 Q2 20 July 2021 March 2024
2022 Q1 March 2022